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More mental health support needed for frontline staff

Frontline staff tackling Covid-19 are struggling with high levels of depression, PTSD, anxiety and burnout a global review by the University of York and the Mental Health Foundation has found.

They are calling for more support to be put in place for frontline workers dealing with the Covid pandemic.

The study looked at 25 systematic reviews conducted during the early months of the pandemic. Many of these studies were of hospital workers in China.

Estimates varied from 12% for anxiety in one review of healthcare workers in hospital, to 51% for depression and PTSD in another review.

The review was a collaboration between the University of York’s Centre for Reviews and Dissemination and the Mental Health Foundation. In addition, a panel of six UK healthcare workers helped the researchers to interpret findings of the review.

Based on feedback from the panel, the study authors highlight a lack of responsibility from the UK government to support healthcare workers, pointing out a need for tangible support more so than orchestrated initiatives such as ‘Clap for Carers.’

The panel confirmed review findings on the importance of support from colleagues, clear communication in the workplace, and the need for resources and support for a shift to working from home for community workers.

man in green shirt and blue knit cap sitting on floor

Lead author, Noortje Uphoff, a research fellow at the University of York’s Centre for Reviews and Dissemination, said additional support during outbreaks such as the COVID-19 pandemic could prevent an increased burden of mental health problems in the population. 

She said: ‘Many people worldwide have felt the impact of the Covid pandemic on their mental health, but some groups of people may be more at risk of experiencing poor mental health than others. 

‘Healthcare workers may already have a higher risk of adverse mental health outcomes due to the stressful nature of their work.

‘However, there were some indications that mental health may be further affected as a result of working on the frontline during an infectious disease outbreak.

‘This review indicates which types of support should be explored to protect the mental health of healthcare workers and other vulnerable groups during this pandemic and any future coronavirus outbreaks.’

Dr Antonis Kousoulis, director at the Mental Health Foundation said: ‘Much has been said about the impact of the pandemic on healthcare workers.

‘However, our novel partnership approach to complete this review brought a range of unique perspectives to the project.  Our team consisted of researchers and workers with academic, third sector, clinical and lived experience, thus supporting the idea that research can be more meaningful if inclusive.

‘Our research highlighted some stark differences between different frontline workers that were not apparent in other studies, such as community workers experiencing more stress due to feeling more isolated, not having a clear structure or sense of control, and feeling as though they were not supported enough in the pandemic.’

The study is a result of a multi-year strategic partnership between the Mental Health Foundation (which funded this study) and Cochrane Common Mental Disorders with the aim of bringing more accessible evidence to policy and practice. 

A Department of Health and Social care spokesperson said:

NHS health and social care staff have played a critical role throughout this pandemic and we all owe them a debt of gratitude for their tireless work caring for our loved ones.

‘We recognise the pressures that staff have faced during this time and the government is doing everything it can to support their wellbeing, including through £37m this year to fund staff mental health hubs, a dedicated helpline and a 24/7 text support services.’

Photo Credit – Mulyadi

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